Clear about where you work
Make it obvious which areas you cover, which jobs you take on and how customers can get in touch.
118 118 Sites gives trades businesses a clearer website, stronger local visibility and ongoing improvements, so more of the right customers can find the work you do and ask for a quote.

A homeowner looking for a reliable tradesperson does not have time to decode a vague website. They need to see the work you do, where you cover and how to ask for help.
Make it obvious which areas you cover, which jobs you take on and how customers can get in touch.
Build out the services customers search for, from emergency repairs to bigger planned work.
Give busy homeowners a straightforward route from the website to a call, message or quote request.
Keep tightening the pages, proof and customer journey instead of leaving the site unchanged after launch.
A local customer often starts with a specific job and needs reassurance before they call. The website should make the work, coverage and route to a quote easy to understand at a glance.
Show the repairs, installations, maintenance and larger projects you actually take on, in plain language.
Set out the towns, counties or neighbourhoods you cover, so the right local customer knows you can help.
Give visitors a reason to feel confident, with genuine examples of the work, customer feedback and the practical details they need.
Make it easy to request a quote, arrange a call-back or ask a quick question without filling in a complicated form.
118 starts with the site you have, fixes what is costing you opportunities and keeps improving the parts that help customers choose you.
It can help the right customers understand your work, see where you operate and take the next step. The website needs to make your services, local coverage and contact route clear, then keep improving as the business grows.
It should make the jobs you take on, the areas you cover and the proof behind your business easy to find and understand. That gives a local customer a clearer reason to contact you when they need help.
No. 118 combines the website, hosting, support and ongoing improvements in one plan, so there is no need to coordinate separate suppliers just to keep the site moving.
Yes. The website can explain the places you serve without repeating the same message everywhere. The useful detail is the work you do, the customers you help and the areas where you can actually take on jobs.
Start with the free audit. It gives you a clear view of what is working, where customers may be dropping away and which improvements are worth making first.
A clearer website and better contact route can help immediately, while meaningful visibility takes steady work over time. The important part is that the site is not left alone after it goes live.
Start with the free audit, then decide whether 118 should rebuild, improve and keep working on the website for you.